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Berlin pilot launches as part of Zalando repair pledge

20/10/2021

Online fashion retailer Zalando has launched a pilot exercise to help its customers wear shoes and other items for longer.

Its home city, Berlin, is the place where the trial is taking place. Zalando is using its logistics expertise to pick up from customers’ homes footwear and other products that need mending and take them to small local repair shops. It has called the idea Care & Repair. The items need not have come from Zalando.

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